Patient follow-up · scenario model
Model the upside. Prove it.
Four inputs. One transparent scenario.
Replace every example value with your own clinic data. The model updates in your browser, submits none of the numbers you enter, and leaves the recovery assumption under your control.
Use the number of appointments in the workflow you want to model, not the clinic's total activity unless the workflow covers all of it.
Use your own scheduling data and the clinic's definition of a missed visit. Keep late cancellations separate if your team measures them differently.
Choose one consistent definition, such as recognized visit revenue. Do not mix revenue, margin, and lifetime value in the same scenario.
This is a hypothesis you control, not a benchmark. A baseline and measured pilot should replace it with the actual completed rebookings attributable to the workflow.
Scenario formula
scheduled visits × missed-visit rate × average visit value × assumed recovery shareIllustrative scenario only. The calculator multiplies four inputs you control. It does not include lapsed patients, repeat-visit value, staff cost, available capacity, implementation cost, taxes, or clinical outcomes, and it does not predict SeuSive performance. Use a clinic baseline and measured pilot to establish the actual result.
Fix the leak. Build the system.
No-shows, lapsed patients, and missed rebookings are different operational problems. Use one definition at a time so the scenario stays legible and does not double-count value.
No-shows & late cancellations
An unused slot has an opportunity cost, but the size of that cost depends on your schedule, specialty, cancellation policy, and ability to refill it. Start with your own booking data rather than a generic benchmark.
Lapsed patients
Some patients complete a visit or program and never schedule the next appropriate step. Treat that as a separate workflow from no-shows so the model does not count the same opportunity twice.
Missed rebookings
A clinically appropriate next appointment may be discussed but never reach the calendar. Measure how often that happens before deciding what a rebooking workflow is worth.
From planning scenario to measured result.
01Define the baseline
Choose the workflow and measurement window. Record scheduled visits, missed visits, eligible rebookings, completed return visits, and the value definition your clinic will use.
02Run one scoped workflow
Launch one clinic-approved follow-up or rebooking workflow. Keep the patient group, staff owner, timing, and success definition stable enough to inspect what changed.
03Replace assumptions with evidence
Compare the pilot period with the baseline. Report actual replies, review work, completed rebookings, staff effort, and limits instead of presenting the calculator scenario as a result.
Scenario, not a guarantee
The calculator does not claim what SeuSive will recover. It translates a recovery assumption you choose into a monetary scenario. A clinic baseline and a measured pilot replace that assumption with actual replies, completed rebookings, staff effort, and revenue recognized under your own definition.
Replace estimates with evidence.
Scope one follow-up or rebooking workflow, record the baseline, and measure what actually changed. The readout should include completed actions, staff work, commercial value, and the limits of the result.