No app barrier
Patients open a secure browser link from the channel they already use.
Platform / Companion
LiveKeep patients engaged without asking them to install an app.
The Patient Companion runs scheduled check-ins and aftercare prompts under the clinic brand. Anything clinically meaningful is reviewed before it reaches the patient.
Live
Where it helps.
Clinic voice
Prompts, instructions, and follow-up language can match the clinic's approved wording.
Review built in
Assistant output stops at the review queue for clinical approval.
Patient Companion
How it works
Send the companion link
Staff enroll the patient and send the link over WhatsApp, SMS, email, or the website.
Collect scheduled check-ins
The patient answers the right prompts at the right time in the workflow.
Approve or escalate
Staff review flagged replies and decide the next action.
FAQ
Common questions.
Does the companion work on older phones?
Yes. It runs in the browser so patients do not need an app store account or a new login.
Can a clinic change the prompt wording?
Yes. Patient-facing language is part of the setup and review process.